FREE SHIPPING ON ORDERS OVER $100 - CANADA ONLY.

Shipping policy

Shipping

SHIPPING TO CANADA

  • All orders over $99.00 (before applicable taxes) will receive FREE STANDARD SHIPPING.
  • All orders are shipped from Aurora, Ontario. Transit time is estimated at 2 to 7 business days, depending on your location. 
  • Please note that The Social Pup does not ship to PO boxes.
  • Cut-off time for all Express and Priority shipping options is 11am EST Mon-Fri. Orders placed after the shipping cut-off time will ship the following business day

* Excludes Yukon, Nunavut and Northwest Territories.
** Customers with orders shipping to these areas will be contacted with a shipping quote for approval before shipment.

ORDER PROCESSING TIMES

It can take up to 48 hours for us to process your order before we ship. During peak periods, it could take up to 72 hours.

ORDER TRACKING

Once we ship your order, you will receive an email with your tracking number. Please note it may take up to 24 hours for your tracking number to be updated on the carrier’s systems.